Accessibility notes for visiting Secret Creek

Is Secret Creek wheelchair accessible?

Most parts of Secret Creek are wheelchair accessible including all of the main buildings. There are two routes through into the sanctuary, one covers a steep terrain with multiple steps and the other is fully accessible. Please ask the Visitor centre staff for guidance on which way to go. There are two fully accessible toilets, one at the rear right hand side of the Visitor Centre and one inside the cafe. There are ramps into all buildings including into the second floor of the entry building, the One Mob cultural centre.

Can I bring an assistance animal?

Trained guide dogs are welcome. We do need to warn you however that the dingos on site can act territorially and may howl and appear distressed. Pets and other companion animals are not permitted for this reason. Some of the smaller native animals also feel threatened by other animals and so we appreciate your help in making sure that the conservation space stays safe and comfortable for them by leaving your pets at home.

What should I expect on the walking track?

There is a new self guided walking track through the sanctuary. There is interpretive signage at various points along the track, giving you information about the animals and other aspects of the site. The path is cleared but the ground is a little rough, so please make sure you are wearing flat, enclosed shoes. Most of the animals are behind the fence, please don’t cross over any fences. Both to keep you and your family safe as well as the animals comfortable in their home. Some animals still might show up on the path, including spiders, bugs, lizards and snakes. If you see a snake, please walk slowly and calmly away and inform staff. If it is safe to do so, and you can remain well away, you may try and take a photo so that our sanctuary staff can identify it. Please never attempt to touch or pick up any animals including small bugs, lizards or anything else. Some parts of the walking track may be inaccessible to mobility aid users, very small children or people with poor fitness due to some steep stairs. Please ask at the visitor centre for which way to go for your best enjoyment of the space and safety.

What facilities and guidelines are there for children?

Most of the sanctuary walking track is suitable for most children but please make sure they are well supervised at all times. There are bodies of water that are behind fences, please ensure that your children never cross through or over a fence and that they stay well away from any water. The animals here are wild and cannot be petted. Please make sure children do not chase or torment any animals in any way. This or any other serious mistreatment of our animals in their home will result in your family being asked to leave. There are security cameras throughout the whole site to make sure that everyone, human and non-human alike, is safe and well treated.

The cafe has highchairs and a baby change table which is located in the accessible bathroom. There is a second change table in the accessible toilet at the rear of the Visitor Centre. Please feel safe and welcome feeding your babies in any way and anywhere on site. Let us know if there is any way we can help.

A pram with all terrain tires will be able to access most areas of the walking track. We recommend a baby carrier if you wish to take very small babies through the whole sanctuary. The Sanctuary is not suitable for bikes, scooters or skateboards.

Where are the toilets?

There are toilets at the rear of the Visitor Centre and also inside the cafe. We do have site maps available on entry so you can find your way around.

What should I do if I have any further needs that are not covered here?

We aim to make Secret Creek a safe and accessible space for everyone. If you, or someone you care for has any other needs that we haven’t covered here that you would like help with, please get in touch before your visit.